State Farm® Insurance Agent Jake Ottoson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Diamond Grant
September 25, 2025
5
out of
5
rating by Diamond Grant
"Great customer service skills and very friendly!!"
We responded:
"Thank you, Diamond! I'm happy you found our customer service skills and friendliness to your liking. We’re always here to assist with any insurance needs you may have. Thanks for choosing us!"
Erica Atlanta Homes
September 22, 2025
5
out of
5
rating by Erica Atlanta Homes
"Dolapo was phenomenal to work with! He is patient, knowledgeable, and diligent. I have already started sending him my referral business! Great hire, Jake!"
We responded:
"Thank you, Erica Atlanta Homes! We're glad Dolapo provided a positive experience. Your referrals are greatly appreciated. Let us know if we can assist you further!"
Darryl Jr
September 20, 2025
5
out of
5
rating by Darryl Jr
"Mike was super helpful, honest, transparent and sincere to help me change insurance companies without any issues. I highly recommend to anyone looking/needing a quote for insurance coverage for vehicle/ home renters insurance that Mike is the guy for you!! I appreciate you Mike, Thank you!!"
Chase Morrow
September 20, 2025
5
out of
5
rating by Chase Morrow
"I was shopping for car insurance over a month ago. This was when I was first contacted by Mason at State Farm. He was up front and honest, letting me know that he wasn't able to get my rate any lower than it was at the time. But, he informed me, if I could wait a month, he would be able to drop it by 50%! He called me back in a month, as promised, and in less than 10 minutes my car insurance drooped from $130+ a month, to $68 a month. Easiest and quickest way to save myself over $800 a year! Thanks Mason Chase"
Tyler Head
September 19, 2025
5
out of
5
rating by Tyler Head
"Great Help"
We responded:
"Thank you, Tyler! I'm happy to know you found our help great. If you ever need anything else, feel free to reach out!"
Nataley Little
September 18, 2025
5
out of
5
rating by Nataley Little
"Dylan is AWESOME!! No matter what I may need he is the GO TO PERSON for insurance. He answer all my question and he makes sure you get the best Quote in town...Thank you Dylan and my State Farm Family!!!"
We responded:
"Nataley, thank you so much for the positive review!! 🤩 It was a pleasure meeting you today. We’re honored you’ve chosen us to help protect you and your family. Please spread the word so we can help more amazing people like you!"
Luke Belanger
September 14, 2025
5
out of
5
rating by Luke Belanger
"Mike volunteered to be on call with me over the weekend to submit coverage for a potential car purchase. Super dependable guy!"
We responded:
"Luke, thank you! We appreciate your trust in us to take care of your insurance policies."
Saudia Business Shabazz
September 13, 2025
5
out of
5
rating by Saudia Business Shabazz
"Jawad at State Farm has been great! He has excellent communication skills! Jawad made sure that I understood everything about my new policy before I signed up. I appreciate you Jawad!"
We responded:
"Thank you, Saudia, for sharing your experience! I'm happy to hear that Jawad provided excellent communication and ensured you understood your new policy. We appreciate your feedback and are here for any future questions or needs. Thanks for choosing us!"
John English
September 12, 2025
5
out of
5
rating by John English
"This has been a several month tour searching for fair auto and home ins pricing. State Farm rep Mason Antwine stuck it out giving me time to compare policies and coverage from other companies, but took time to follow up from time to time and check on me. I finally did sign on with State Farm because Mason provided the best combination of price and coverage. He and his team of professionals have also been very helpful even after sign up."
We responded:
"Thank you, John, for sharing your experience! I'm glad Mason and our team could assist you in finding the right coverage and price. It's great to know that their support made a difference even after you signed up. We’re here to help with any questions or needs you might have in the future!"
Rakeiria Glover
September 10, 2025
5
out of
5
rating by Rakeiria Glover
"One of the most Amazing helpful companies they walk you though everything and make sure your not left hanging & they answer all your questions one of the best insurance interactions I ever had ."
We responded:
"Thank you, Rakeiria! I'm happy to know you had such a positive experience with us. Our team is dedicated to providing clear guidance and answering all your questions. We appreciate your feedback and look forward to assisting you again!"
Jaimoni Parker
September 10, 2025
5
out of
5
rating by Jaimoni Parker
"great"
We responded:
"Thank you, Jaimoni! I'm happy you had a great experience with us. If you ever have questions or need assistance, feel free to reach out. We’re here to help!"
Stephanie Quinn
September 5, 2025
5
out of
5
rating by Stephanie Quinn
"I’ve gotten to know Jake over the last year or two, and what stands out most is his professionalism, consistency, and genuine dedication to helping others. He’s knowledgeable, approachable, and always willing to go the extra mile to make sure people feel supported and cared for. It’s clear that he takes great pride in serving his clients, and I would confidently recommend him to anyone looking for an agent they can truly rely on."
We responded:
"Thank you so much, Stephanie! I'm really happy to hear about your positive experience with us. It's wonderful to know that his professionalism and dedication have made such an impact. We truly appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
David Anderson
September 3, 2025
5
out of
5
rating by David Anderson
"Excellent service. Knowledge of products and services. Great demeanor. Well pleased and much appreciated.."
We responded:
"Thank you, David! I'm happy to hear that you appreciated the service and found our knowledge helpful. Your satisfaction is important to us, and we're grateful for your feedback. If you ever have more questions or need assistance, feel free to reach out!"
Sandy Holden
September 3, 2025
5
out of
5
rating by Sandy Holden
"He was very friendly and well spoken about everything. Enjoyed speaking to him"
We responded:
"Thank you, Sandy! I'm happy to hear that you enjoyed our conversation. Our office is committed to providing friendly and clear communication. If you have any questions or need further assistance, feel free to reach out anytime!"
Robert Cope
September 3, 2025
1
out of
5
rating by Robert Cope
"Called for a quote and it took 3 days to return my call. After I was quoted, the insurance was 1/3 higher than most major insurance. What a waste of time trying to deal with this agent."
We responded:
"Thank you for sharing your feedback, Robert. I’m sorry for the delay in returning your call, as that’s not the experience we want anyone to have. While rates are not determined at the local office level, I understand your frustration. We will use your feedback to get better in our communications even around holiday weekends! We appreciate you giving us the opportunity and wish you the best moving forward."
#getintoit
September 2, 2025
5
out of
5
rating by #getintoit
"This was by far the best experienced I've had obtaining car insurance. Customer service couldn't be more professional. Thank you Der Chang Sun you went above and beyond 😊"
We responded:
"Thank you, #getintoit! I'm happy to hear that your experience with obtaining insurance was exceptional. Der Chang Sun is indeed a valuable part of our team, and I'm glad they could provide such professional service. If you have any more questions or need further assistance, feel free to reach out anytime!"
Candy Rivera
August 28, 2025
5
out of
5
rating by Candy Rivera
"Jawad Chowdhury assisted me with a quote and followed back up with me on time as I requested a call back following day to make a decision and b.c of his service making me feel as a valued customer and explaining everything very professionally I decided to go with state farm and give a 2nd opportunity. Had state farm when I was a teenager and back with them but a better experience."
We responded:
"Candy, thank you for sharing your experience! I'm happy to hear that Jawad provided you with such professional service and made you feel valued. It's wonderful to have you back with us, and we're committed to ensuring your experience remains positive. If you need anything else, feel free to reach out!"
Marlon Laye
August 25, 2025
5
out of
5
rating by Marlon Laye
"Cole was very helpful with setting up my policy. He kept his word in calling me back on the date that I wanted to set up my policy"
We responded:
"Hey, Marlon! Thanks so much for sharing that Cole was helpful in setting up your policy and followed through by calling you back when you requested. It is great to hear that he made the process work just the way you wanted. Welcome to the Jake Ottoson State Farm family!"
Monique Wicks
August 23, 2025
5
out of
5
rating by Monique Wicks
"Mason was great. He walked me thru everything from beginning to end and explained in even a way my 4th grader could understand. He was very patient and knowledgeable"
We responded:
"Monique, thank you for your wonderful feedback! I'm happy to hear that Mason was able to assist you so effectively and make everything clear. Our team is dedicated to providing knowledgeable and patient service. If you have any more questions or need further assistance, feel free to reach out!"
Nikki Patel
August 20, 2025
5
out of
5
rating by Nikki Patel
"David Austin did a phenomenal job getting my auto insurance set up. He was fast, explained things very well, and made sure I was covered by the time he was off the phone with me. Super responsive and helpful!"
We responded:
"Thank you, Nikki! I'm happy to hear that David provided such excellent service in setting up your insurance. It's great to know he was both responsive and helpful. If you have any more questions or need assistance, feel free to reach out anytime!"
Derrick reaves
August 19, 2025
5
out of
5
rating by Derrick reaves
"This man need a raise …….he one of the best representatives I ever spoke to. Dylan and Jake the best"
We responded:
"Thank you for the five-stars, Derrick! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Krystal
August 18, 2025
5
out of
5
rating by Krystal
"Fantastic and easy to work with."
We responded:
"Thank you for your feedback, Krystal! I'm happy you found the experience fantastic and easy. If you ever need anything else, feel free to reach out. Thanks for choosing us!"
Perla Betancourt
August 14, 2025
5
out of
5
rating by Perla Betancourt
"Excellent customer service! So helpful"
We responded:
"Thank you, Perla! I'm happy you found our customer service helpful. We’re always here to assist with your insurance needs. Thanks for choosing us!"
George Gavalas
August 11, 2025
5
out of
5
rating by George Gavalas
"Great and prompt service -Dylan and Jake are excellent"
We responded:
"Thank you for the five-star rating, George! We’re so happy to have you as a State Farm Insurance Chamblee customer and we hope to help you with your insurance needs for years to come."
이채린
August 11, 2025
5
out of
5
rating by 이채린
"I’ve had such a great experience with Jake. His customer service is always friendly, professional, and quick to respond. Whenever I had questions or needed assistance, Jake explained everything clearly and made the process so easy for me. I feel confident and secure knowing I’m insured with state farm. Highly recommend!"
We responded:
"Thank you for your kind words, 이채린! I'm happy to know that you had a positive experience with our service. It's great to hear that you feel confident and secure with your insurance. If you ever have more questions or need further assistance, feel free to reach out. Thanks for recommending us!"